Your privacy is important to Us
Your privacy is important to us. This statement outlines Village Staff’s policy on how we manage the personal information we hold about our customers and others. It applies to all operations within Village Staff Limited, including visitors to our website.
It is the policy of Village Staff Limited to respect the confidentiality of information and the privacy of individuals. Village Staff Limited is bound by the Principles contained in the Data Protection Act 1998
The following information reflects our commitment to you.
We are committed to being open about how we use personal information.
Where our documents ask for personal information, we will generally state the purpose for its use and to whom it may be disclosed.
Type of personal information held by Village Staff Limited
Personal information that we collect and hold usually falls into the following categories:
· Personal information submitted and obtained from each person seeking employment and other sources in connection with applications for work
· Work performance information
· Information about incidents in the workplace
· Staff information
· Information submitted and obtained in relation to absences from work due to leave, illness or other causes
· Information obtained to assist in managing client and business relationships
General information collected from visitors to our website
In general, we gather information about all our website users collectively, such as what areas users visit more frequently, which search terms are used to find our website and what services users access the most. We only use such data anonymously and in the aggregate. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.
Your personal information collected on the villagestaff.co.uk website
In some instances we may need specific information about you, such as name, address, email address, telephone number, etc. We will collect this information if you apply for a job or sign up for a service via our website, for example. We may also ask you for other information such as the types of jobs you are interested in and your workplace concerns in order to provide you with the best possible service and internet experience.
Purposes for which we hold personal information
We primarily hold personal information for the following:
· Placement operations – to assist you in finding a suitable position
· Recruitment – career guidance and management
· Staff management – to enable consultants to better service your career requirements if are employed by Village Staff Limited on a temporary or contract basis
· Training – to identify any training requirements
· Client and business relationship management – to ensure we are familiar with and fully understand your needs
· Marketing – to inform you of events, services and possible job opportunities
We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose and in some cases we may only disclose information with your consent.
We do not disclose information about your individual visits to the Village Staff Limited’s website, or personal information that you provide, such as your name, address, email address, telephone number etc, to any outside parties, except when we believe we are under a lawful duty of care to do so.
Management of personal information
At Village Staff Limited, our staff respect the confidentiality of customer information and the privacy of individuals.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
How do we keep personal information accurate and up to date?
Village Staff Limited endeavours to ensure that the personal information it holds is accurate and up to date. We realise that information changes frequently with changes of address and other personal circumstances. We generally update your customer information over the telephone. Please advise your consultant when your personal details change.
Inquiries and complaints
Village Staff Limited
24 Tranquil Vale